Contact · Office of Constituent Services · 280 N Cedar St

Walk in. Call 311. Send a message.

Whether you are months away from opening a storefront or just renewing a parklet license, the OCS Counter is the right first step. Pre-application meetings are free.

After-hours emergency · Section 2.18.105 For emergencies outside Counter hours, call 311 directly. The OCS office is closed Sat afternoon and Sunday.

Send a Message RETAINED 7 YEARS · SCHEDULE A.6.3

Public Record Communication

Fill out the form and the OCS will follow up within one business day. All correspondence retained 7 years per Records Retention Schedule A.6.3.

First Name

Last Name

Phone

My matter is

Message

Office Hours of Record

311 Hotline 311 / (541) 555-0142

Email services@beaconfalls.gov

City Hall · Walk-in City Hall · Room 102
280 N Cedar St
Beacon Falls, OR 97411

Counter Hours Mon–Fri 08:30 – 17:00
Sat 09:00 – 12:00
Sun closed

311 Hotline Hours Mon–Fri 07:00 – 19:00
Web form 24/7

Authority Council Ordinance 2024-118
Records Schedule A.6.3

Ways to connect PICK THE OPTION THAT FITS YOUR MATTER

§ 1. 311 HOTLINE

Call 311

A live City Hall operator. They triage your matter and route you to the right intake desk — same call.

Mon–Fri 07:00 – 19:00

§ 2. COUNTER WALK-IN

Walk in to the Counter

Bring whatever you have. Eleni or a case lead reviews it with you, surfaces every gate, and writes down what is missing.

No filing fee · pre-application

§ 3. REMOTE INTAKE

Schedule a Zoom

A 30-minute virtual pre-application call for matters where it is hard to come in person. Document upload supported.

By appointment

City Service Boundary · Beacon Falls

Serving Cedar District · Riverside · Hillside · East Beacon · unincorporated outskirts within City service boundaries